Need to communicate with a Dell scanner user in Brooklyn, New York.

by Gwen Morrison
(Brooklyn, NY)

Original Comment:

March 4, 2015

I just leased (Dell) scanner a week ago and can’t operate it, (such as) downloading, etc. I really don’t want to send it back before I explore all options. I want it to work. I need help! Maybe it is a simple matter.



March 4, 2015

Hello Gwen;

Thanks for posting your questions.

New scanner users often have difficulty learning their equipment, especially if they’ve never used such a device in the past and they’re also new to selling books online.

Hopefully, someone from your local area will respond to your post and give you a hand. If you want me to try and help you here, I’ll need a bit more information. Specifically, what is the exact nature of your problem? What are you trying to do that you’re unable to accomplish? Try posting again with more detailed information and I’ll do my best to help you.

You can also try contacting the company that sold you the scanner. Look into whether they provide any type of telephone technical support. Another approach is to contact your software lookup service provider. Often, your software vendor will help you get up and running with their service on your device. And their support is free of charge.

Finally, you can get unlimited answers to your questions in my bookseller's forum by going to the Forum Guidelines page and signing up for a FREE MEMBERSHIP. You'll get useful advice from me and other experienced booksellers to help you grow your business and make it more profitable. Make sure you sign up today and introduce yourself to everyone!

Joe Waynick
Bookseller, Author, Mentor

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Original Comment: November 28, 2014 Just to add to Joe's excellent rebuttal to Anonymous' overly simplified post, just because a thrift store …

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